FAQ

Frequently Asked Questions

Where do you deliver?

We deliver across Europe. Estimated delivery times:

  • Estonia, Latvia, Lithuania: 7–12 business days
  • Rest of Europe: 10–20 business days

Can I return my order?

Yes. Please check our Returns policy for eligibility and instructions.

How can I contact Pawlate?

Email us at paw.late888@gmail.com or use our Contact page.

Can I track my order?

Tracking details are provided when they are available for your shipment. If you need help, contact us with your order number.

How can I get 10% off?

Use code WELCOME10 at checkout. The code can be used once per customer.