Terms of service

Terms of Service

Last updated: 20 August 2026

By accessing or using the Pawlate website and purchasing our products, you agree to be bound by these Terms of Service.

1. General

Pawlate ("we", "us", "our") operates the online store at pawlate.store. These terms apply to all visitors, customers, and users of our store.

2. Products

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. All product descriptions and prices are subject to change without notice.

3. Orders and Payment

By placing an order, you confirm that the information you provide is accurate and complete. We accept payment via the methods available at checkout. We reserve the right to cancel any order at our discretion.

4. Shipping

Shipping times and costs vary by location. Estimated delivery times are set out in our Shipping Policy. We are not responsible for delays caused by customs, postal services, or other factors outside our control.

5. Returns and Refunds

Please refer to our Return and Refund Policy for full details, including your statutory 14-day right of withdrawal and the 2-year legal guarantee under EU law.

6. Intellectual Property

All content on this site, including images, text and logos, is the property of Pawlate and may not be reproduced without written permission.

7. Limitation of Liability

Nothing in these terms limits your statutory rights as a consumer under EU law. Subject to that, Pawlate shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website.

8. Governing Law

These terms are governed by the laws of Estonia.

9. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page.

10. Contact

For questions about these terms, contact us at paw.late888@gmail.com.